Service

RAGDevelopment

We build Retrieval Augmented Generation systems that actually work in production — with carefully designed chunking, embedding pipelines, hybrid search, reranking, and rigorous evaluation to ensure your AI answers are grounded in your real data.

Capabilities

What we build

Intelligent Chunking Strategies

Semantic chunking, recursive document parsing, table extraction, and parent-child chunk relationships that preserve context and improve retrieval precision for complex documents.

Hybrid Search & Reranking

Dense vector similarity combined with BM25 keyword search via reciprocal rank fusion, then cross-encoder rerankers like Cohere Rerank or ColBERT to surface the most relevant passages.

Multi-Source Ingestion

Pipelines that process PDFs, Confluence, Notion, Slack, code repositories, and structured databases into a unified retrieval layer with source tracking and incremental updates.

RAG Evaluation & Testing

Systematic evaluation using RAGAS, DeepEval, or custom frameworks to measure retrieval recall, answer faithfulness, hallucination rate, and context relevance before every deployment.

Process

How we build it

01

Data & Requirements Audit

We catalog your document sources, analyze content types and formats, define the question patterns your system needs to handle, and establish accuracy baselines against a curated set of ground-truth Q&A pairs.

02

Retrieval Pipeline Development

Our engineers build the ingestion, chunking, embedding, and search pipeline — testing multiple embedding models, chunk sizes, and retrieval strategies against your evaluation set to maximize recall and precision.

03

Generation & Guardrails

We wire the retrieval layer to your chosen LLM with citation generation, answer grounding checks, confidence scoring, and fallback responses for cases where the knowledge base lacks sufficient information.

04

Production Hardening

Deploy with document sync automation, cache layers for frequent queries, latency optimization, and monitoring dashboards that track retrieval quality metrics — plus a feedback mechanism for users to flag incorrect answers.

Get Started

Ground Your AI in
Your Actual Data

Let's discuss your knowledge base and build a RAG system that delivers accurate, cited answers your team can trust.

Schedule a Call

Real words from the colleagues and collaborators We've partnered with.

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Tjaco Walvis

Founder & CEO, Sokrateque.ai

Tjaco Walvis

“Xpiderz has been instrumental in bringing Sokrateque.ai to life. Their team built advanced multi-agent systems, integrated Power BI with LLMs, and delivered a seamless data exploration pipeline that exceeded our expectations. Their deep understanding of AI, automation, and scalable architectures helped us unlock real value from our product. We're incredibly satisfied with their work and highly recommend them.”